Contact Us

Write to the editorial team when something here has gone stale — a museum that moved its hours, a ticket that changed name or price, a closed day we have wrong. For bookings, refunds, time-slot changes and meeting-point questions, contact the platform or operator named on your confirmation email; we hold no reservations and cannot act on them. For official city information, the Comune di Firenze runs its own tourist offices. Otherwise, head back to things to do in Florence or the Florence city guide homepage.